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Frequently Asked Questions

About Niyeko

Niyeko is a magical VTuber who streams a mix of gaming and “Just Chatting” content on Twitch. He’s known for his icy-themed adventures and engaging interactions with the community.

You can catch Niyeko’s live streams on Twitch and follow him for updates on social media platforms like X and Instagram.

Niyeko loves playing a variety of games, from action-packed adventures to cozy, story-driven experiences. He also hosts “Just Chatting” streams to hang out with the community.

You can join Niyeko’s community by following his social media channels, subscribing on Twitch, or participating in community events and discussions on Discord.

Merch Store

We offer a wide range of merch inspired by Niyeko’s adventures, including hoodies, keychains, standees, posters, plushie thigh highs, mousepads, and more. Each item is designed to immerse you in Niyeko’s world.

We accept major credit and debit cards, as well as PayPal for secure and convenient checkout.

Yes, we offer international shipping! Please note that delivery times and shipping fees may vary based on your location. Make sure to check if there are any shipping restrictions for your country.

Orders are typically processed within 2-5 business days. Shipping times vary based on your location, but domestic orders usually arrive within 5-10 business days. International orders may take longer.

Once your order ships, you will receive a tracking number via email. You can use this number to track your package on the carrier’s website.

We accept returns within 30 days of delivery. Items must be unused, in their original packaging, and in the same condition as received. Please note that certain items, like custom products and gift cards, are non-returnable.

To start a return or exchange, email us at [email protected] with your order number and reason for return. We’ll guide you through the process and provide the necessary details.

If your order has not yet been processed, you may cancel it by contacting us at [email protected]. Once an order is processed, cancellations may not be possible.

We’re sorry for the inconvenience! Please email [email protected] with a photo of the item and your order details. We’ll work with you to resolve the issue promptly.

Some items are limited edition and may not be restocked. Follow us on social media and sign up for our newsletter to be the first to know about restocks and new releases.

For general inquiries, you can reach us at [email protected]. For order-related questions, please email [email protected]. We’re here to help!

We love hearing from our community! Feel free to send us your ideas via social media or email us at [email protected]. Who knows? Your idea might just become the next big thing in our collection!

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